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Privacy Policy

Effective Date: 01/01/2024

HAF Academy (“we”, “us”, or “our”) respects the privacy of our users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website (the “Website”) and mobile application (the “App”) (collectively, the “Platform”).

1. Information We Collect

We collect several types of information when you use the Platform:

  • Information you provide: This includes information you provide when you create an account, enroll in a course, participate in discussions, contact us, or use any other features of the Platform. This may include your name, email address, phone number (optional), username, password, educational background, professional experience, payment information, and any other information you choose to provide.
  • Information collected automatically: When you use the Platform, we may automatically collect information about your device, such as your IP address, browser type, operating system, referring URL, browsing activity on the Platform, app usage data, and device identifiers.
  • Information from cookies and other tracking technologies: We may use cookies and other tracking technologies to collect information about your activity on the Platform. These technologies help us remember your preferences, understand how you use the Platform, personalize your experience, and improve the Platform.

2. Use of Your Information

We use your information for the following purposes:

  • To create and manage your account
  • To process your enrollment in courses and provide educational services
  • To send you course confirmations, lesson updates, progress reports, and other relevant communications
  • To respond to your inquiries and requests
  • To personalize your experience on the Platform and recommend relevant courses
  • To improve the Platform and develop new features
  • To send you marketing and promotional communications (with your consent)
  • To prevent fraud and abuse
  • To comply with legal requirements

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the Platform. These service providers may be located in countries outside of Lebanon. We will only share your information with third-party service providers who have agreed to comply with our privacy standards.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process. We will use reasonable efforts to notify you before disclosing your information in this way.

4. Your Choices

You can opt out of receiving marketing and promotional emails from us by clicking on the “unsubscribe” link in any such email.

You can also manage your cookie preferences by adjusting your browser settings or within the App settings.

You can access and update your account information at any time by logging into your account on the Platform.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for any legal or regulatory requirements. We may also retain your information for a longer period if required by law or if we believe it is necessary to protect our rights or interests.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure.

7. Children’s Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

8. Links to Other Websites

The Platform may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites before using them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Platform. Your continued use of the Platform after the revised Privacy Policy is posted constitutes your agreement to be bound by the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at educate@haf.academy or by phone at +(961)1397077. You may also contact us through the Platform by submitting a request through the Help Center.